Privacy Policy

Privacy Policy & SMS Terms and Conditions 

Axiom Insurance Adjusters (“Axiom,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information collected in connection with SMS/text messaging communications. 

Information We Collect

We may collect personal information when you:

  • Submit a contact form

  • Request services

  • Opt-in to receive SMS communications

  • Communicate with us via phone, email, or website

The information collected may include: 

  • Name 

  • Phone number 

  • Email address 

  • Mailing address 

  • Claim-related information

  • Any other details you voluntarily provide 

When you opt in to receive SMS/text messages from Axiom, we may collect certain information as part of the consent process, including your name, phone number, and any information you voluntarily provide. 

How We Use Your Information

We use consumer information to:

  • Provide requested services

  • Respond to inquiries

  • Process file and claim information

  • Send service-related updates

  • Deliver SMS communications you have opted-in to receive

  • Improve our website and customer experience

Information collected as part of the SMS consent process will only be used for the purpose of communicating directly with you in accordance with your opt-in preferences. 

How We Share Information

We do not sell or rent your personal information in any capacity. We do not sell, rent, share, or disclose SMS consent information or phone numbers to third parties for marketing or promotional purposes. 

We share information only in the following limited circumstances:

  • With trusted individuals who work with us during your claim process.

  • When required by law, regulation, or legal process.

  • To protect the rights, property, or safety of Axiom, our clients, or others.

All third-party service providers are required to maintain the confidentiality and security of your information. 

SMS Terms & Conditions

By opting in to receive SMS communications from Axiom, you agree to receive text messages related to your interaction with our company. 

Depending on your relationship with Axiom, messages may include: 

  • Updates regarding services, scheduling, inspections, billing notifications, or other relevant service-related information 

  • Responses to questions or follow-up communication you have requested 

Message frequency may vary depending on your interaction with Axiom and the services requested. Message and data rates may apply according to your mobile carrier plan. Axiom is not responsible for any messaging or data charges incurred by your mobile provider. 

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a final confirmation message and will no longer receive SMS communications from us unless you re-enroll. For assistance, please refer to this Privacy Policy page or contact Axiom directly. 

SMS Consent Confirmation 

By providing your mobile number and opting in, you confirm that: 

  • You are the authorized user of the mobile number provided 

  • You consent to receive SMS communications from Axiom in accordance with these Terms & Conditions 

Data Security 

We implement reasonable technical and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. 

Changes to This Policy 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. 

Contact Information 

If you have questions regarding this Privacy Policy or SMS communications, please contact: 

Axiom Insurance Adjusters 
105 N. Kaufman St. Seagoville, TX 75159
info@axiomadjusters.com
972.755.1899