Privacy Policy

Effective Date: January 1, 2026

Axiom Insurance Services (“Axiom,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, services, and communications — including SMS/text messaging.

Information We Collect

We may collect personal information when you:

• Submit a contact form
• Request insurance services
• Opt in to receive SMS/text communications
• Communicate with us via phone, email, or our website

The information we collect may include:

• Name
• Phone number
• Email address
• Mailing address
• Claim or file-related details
• Any other information you voluntarily provide

When you opt in to receive SMS/text messages from Axiom, we may collect certain information as part of the consent process, including your name, phone number, and any information you voluntarily provide.

How We Use Your Information

We use consumer information to:

• Provide requested services
• Respond to inquiries
• Process claim and file information
• Send service-related updates
• Deliver SMS communications you have opted in to receive
• Improve our website and overall customer experience

Information collected as part of the SMS consent process will only be used for the purpose of communicating directly with you in accordance with your opt-in preferences.

How We Share Information

Axiom does not sell, rent, trade, or otherwise disclose your personal information to third parties for marketing or promotional purposes.

Specifically:

• SMS consent information and phone numbers will not be shared with third parties for marketing or promotional purposes.
• Information collected as part of the SMS consent process will not be shared with third parties.

We may share information only in the following limited circumstances:

• With trusted individuals or service providers who assist us during your claim or service process
• When required by law, regulation, subpoena, or legal process
• To protect the rights, property, or safety of Axiom, our clients, or others

All third-party service providers are required to maintain the confidentiality and security of your information.

SMS Terms & Conditions

By opting in to receive SMS communications from Axiom Insurance Services, you agree to receive text messages related to your interaction with our company.

Depending on your relationship with Axiom, messages may include:

• Updates regarding services, claims, scheduling, billing notifications, or other relevant service-related information
• Responses to questions or follow-up communication you have requested

Message Frequency

Message frequency may vary depending on your interaction with Axiom and the services requested.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan. Axiom Insurance Services is not responsible for any messaging or data charges incurred by your mobile provider.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a final confirmation message and will no longer receive SMS communications from us unless you re-enroll.

Assistance

For additional information, please visit our Privacy Policy and Terms of Service pages located on our website.

Consent & Confirmation

By providing your mobile number and opting in to receive SMS communications, you confirm that:

• You are the authorized user of the mobile number provided.
• You consent to receive SMS communications from Axiom Insurance Services in accordance with these Terms & Conditions.